Crown Tax Pros Privacy Policy
Effective Date: May 16, 2026
Website: https://crowntaxpros.com/
Crown Tax Pros (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, services, forms, and communications.
This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or interact with our services.
1. Information We Collect
We may collect personal information including:
- Full name
- Email address
- Phone number
- Mailing address
- Tax and financial information voluntarily submitted
- Business information
- Appointment details
- Communication preferences
We may also collect non-personal information such as:
- Browser type
- IP address
- Device information
- Website activity
- Cookies and analytics data
2. How We Use Your Information
We use your information to:
- Provide tax preparation and financial services
- Respond to inquiries
- Schedule appointments
- Deliver customer support
- Send service updates and reminders
- Improve our website and services
- Maintain compliance with legal and regulatory requirements
We may contact you via:
- SMS/text messages
- Phone calls
- Email communications
3. SMS/Text Messaging Policy
By providing your phone number and opting in through our website, forms, scheduling tools, or other communication channels, you consent to receive SMS/text messages from Crown Tax Pros.
These messages may include:
- Appointment reminders
- Service notifications
- Account updates
- Tax preparation updates
- Customer support communications
- Important reminders related to requested services
SMS Disclosure
- Message frequency varies
- Message and data rates may apply
- Reply STOP to unsubscribe
- Reply HELP for assistance
Consent to receive SMS messages is not a condition of purchase.
We maintain records of SMS consent in accordance with applicable carrier and compliance requirements.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
4. Consent and Opt-In
Users may opt into SMS communications by:
- Submitting a website form
- Checking an SMS consent checkbox
- Requesting services
- Scheduling appointments
- Communicating directly with our team
SMS consent checkboxes are never pre-checked.
Users may opt out at any time by replying STOP to any message.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers solely for business operations such as:
- CRM systems
- Secure document processing
- Appointment scheduling
- Payment processing
- Communication platforms
These providers are contractually obligated to protect your information.
We may also disclose information when required by law, legal process, or government request.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
Our website uses SSL encryption and secure technologies to help protect sensitive data.
While we strive to protect your information, no transmission over the internet can be guaranteed to be completely secure.
7. Cookies and Tracking Technologies
Our website may use cookies, analytics tools, and tracking technologies to:
- Improve user experience
- Monitor website performance
- Analyze traffic and visitor behavior
- Enhance website functionality
You may disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
9. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your information where legally permitted
- Opt out of communications
To make a request, contact us using the information below.
10. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Updates will be posted on this page with a revised effective date.
12. Contact Information
If you have questions regarding this Privacy Policy or your personal information, please contact:
Crown Tax Pros
Website: https://crowntaxpros.com/
Email: [email protected]
